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Delivery Policy – Kick Box CO

Last updated: November 1, 2025

This Delivery Policy explains how Kick Box CO (“we”, “our”, “the Company”) manages shipping, delivery times, costs, and related procedures for orders placed through our website.

For any questions regarding delivery, you can contact us at:
📧 kickbox.market@gmail.com

1. Shipping Locations

Kick Box CO currently ships to:

  • Domestic locations (within your country)

  • International destinations (where permitted by carriers and customs regulations)

Shipping availability may vary depending on product type and destination.

2. Processing Times

Orders are typically processed within:

  • 1–3 business days for standard orders

  • Longer processing times may apply during holidays, high-volume periods, or for customized items

Orders are processed Monday through Friday, excluding public holidays.

3. Delivery Times

Estimated delivery times depend on the shipping option selected at checkout:

  • Standard Shipping: 3–10 business days

  • Express Shipping: 1–5 business days

  • International Shipping: 7–21 business days

These estimates may vary due to carrier delays, customs processes, weather conditions, or other factors outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery address

  • Package weight and dimensions

  • Shipping method selected

Any customs fees, import taxes, or duties for international orders are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing:

  • A tracking number

  • A link to monitor the status of your delivery

Tracking may not be available in all countries or with certain shipping methods.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible at:
📧 kickbox.market@gmail.com

We will assist you in resolving the issue with the carrier.
Please notify us within 7 days of receiving a damaged or incorrect item.

7. Incorrect or Incomplete Address

Kick Box CO is not responsible for delays or delivery failures caused by:

  • Incorrect shipping information provided by the customer

  • Failure to collect the package from a pickup location

  • Refused shipments

If a package is returned to us, reshipping fees may apply.

8. Order Modifications

If you need to change your delivery address or shipping method, please contact us immediately.
Modifications can only be made before the order has been dispatched.

9. Contact

For any questions or concerns regarding delivery:
📧 kickbox.market@gmail.com

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